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COOKIES POLICY

Last update 8th of august 2019

1 Types and uses

We use own and third party cookies to improve navigation, provide the service and obtain website usage statistics

What is a cookie and what does it do?

A cookie is a text file send to the web browser, mobile or tablet used to store and retrieve information of the navigation. For example remembering your user name and password, or the language of the visited web.

Types of cookies?

According who is managing them:

·       Own cookies: sent to you browser from our devices or web domains

·       Third party cookies: sent to your browser from a computer or web domain not handled by us, but handled by other entity like Google.

Regarding the activated period there are:

·       Session Cookies: remaining in the cookies file in your browser till you exit the website, this way none of them stays in your device

·       Persistent Cookies: They remain in your device and our web reads them each time you access. These cookies no longer work after a certain period.

Finally and according the purpose we have:

·       Technical Cookies: They improve the browsing and functionality of the web.

·       Customization Cookies; Allowing access to the service with certain predefined features based in a series of criteria

·       Cookies used by Imperial Travel:

 

We use cookies on certain spaces of the Website. The cookies are files storing information on your hard disc or on your web browser. The cookies help us explore which sections of the website are the most popular, since they allow us to see which pages our visitors enter and how much time they spend there. By analysing such data, we can conform our website to the needs of the users, and as a result, we can enhance diversity of the user experience.

When you visit our website, the system may automatically collect certain technical information which does not allow the identification of the visitor, for instance the name of another website which have navigated you to the specific site or the location of the access to the website or searches carried out on the website. Collection of such information helps us explore searching habits preferred by the users of our website, without using personal data. Such information will only be used for internal purposes. The anonymous or general data, by which the person of user cannot be identified, are not qualified as personal data; therefore they do not fall under the scope of this Policy.

You can set your browser so that it will accept or reject each cookie or notify you if any cookie is placed on your computer. The web browsers differ from one another, to this end please use the menu “Help” in your browser if you intend to change the cookie settings. For instance, in the case of Microsoft Internet Explorer you can delete or disable the cookies by choosing the option “Tools/Internet Settings” and you can alter your security settings. The Website has been created for operation with using cookies, therefore disabling cookies may affect the functionality of the Website and impede the use all the advantages and functions of the Website by you.

  

The Website and the communication, resulted from its use and/or registration on it, may contain promotional e-mails and electronic images which are known as “web beacon”. The web beacons function in conformity with cookies, and they can be used for the following, among others:

·       count the users visiting the website;

·       monitor your activity in relation to a specific e-mail or whether you have clicked a link, where, for instance, the terms of entry into a contest can be found;

·       Allow to conclude how successful a marketing campaign or a contest has been;

·       they lay the foundation to the extent of the interest arisen by certain elements of the website, according to certain criteria;

·       they determine how the advertisements and contents contribute to the sales results; or

·       they help us assess how popular a certain product or service is and how the interest is divided between the various products and services of the Company.

 

List of third party cookies used by Imperial Travel:

Google Analytics: Their cookies (_ga,_gat and redirected) allows to count user visits in the web and how and when these visits occur.

In any case, you can disable the Google Analytics cookies from here

Google Maps: Their cookies (NID,OGPC) allow remembering the preferances like level of zoom, and checking how the users uses maps in other webs.

Google: These cookies (NID or CONSENT) allows to customize the adds out of Google or store information like preferred language when showing search results

You Tube: Their Cookies (CONSENT, YSC and PREF) measures for example when a video is viewed, liked and shared.

Doubleclick: Their cookies (IDE e id) allow to improve the eventual adds that may be included and focus the content to be relevant.

Wikimedia: Thei cookies (CP and WMF) allow to detect the number of unique that have accessed the contect

Placehold.it: Their cookie allows to show sample pictures

More information about the cookie type that Google uses in their multiple services

2- How to configure and disable the cookies

You can allow, block or erase the installed cookies in your device from your web browser. If you don’t allow cookie installation from your device, maybe your browsing experience is affected. Bellow you will find how to configure cookies in each web browser:

- Google Chrome

- Mozilla Firefox

- Internet Explorer

- Safari

- Safari Mobile

- Google Android


Privacy Policy

PRIVACY POLICY

Last update: 08th August 2019

1.     DESCRIPTION:

The acceptance of the privacy policy of Imperial Travel (later called “Privacy policy”) is a necessary condition for using this service.

This “Privacy policy” regulates the recompilation, treatment, and usage of the personal and no personal information of the users of the service, since the date of entry into that appears in the header.

Imperial Travel is going to ask always to the users before the using their data for any purpose other than those described in this Privacy Policy.

In the treatment of personal data of its users, Imperial Travel complies at all times with current legislation, specifically Organic Law 15/1999, of 13 December, Data Protection (hereinafter "LOPD") and its implementing regulations. To do this,they adopt the technical and organisational measures to prevent loss, misuse, alteration, unauthorised access and theft of personal data, given the state of technology access, the nature of the data and risks to which they are exposed.

1.     Collected information.

The service can be used for users by different ways, for example searching information of destinations or be a registered user, collecting different information in every case.

1.     Non registered user

In this case the service collects the IP address, and the following information of the user (later a “Non Personal Information”)

·       Redirected by doing click in another website

·       Storing cookies on the user’s computer hard drive. See our Cookie Policy for more information.

·       Specific data of the device used by the user (for example, the model, version of the operative system, errors that are generated using the Service, which navigator is used, language, date an hour of the request, URL of reference, others…)

·       Data of the user location using different technologies, for example GPS signals sends by a mobile phone, information through WiFi Acces, information on access points Wi-Fi antennas or nearest mobile telephony, among others. Always according to the privacy settings on your device.

·       Moreover, Imperial Travel uses Google Analytics, which is an analytic service owned by Google, Inc. residing in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043 To provide these services, they use cookies that collect information, including the IP address of the user, which will be transmitted, processed and stored by Google on the terms set out in the web www.google.com. Including the possible transmission of such information to third parties for legal requirement reasons or where such third parties process the information on behalf of Google.

Anyway, you are able to disable these cookies of Google Analytics.

1.     Registered user for Imperial Travel

Every user has to indicate in the registration process: Name and last name, country, telephone number and e-maill. Then every user has to choose a password which confidentially has to keep. 

The user who wants to book a trip using the Service has to indicate in addition: DNI or ID Card, date of birth, flight dates, transports, hotels or services hired and payment method.

Moreover, when you make a reservation for another person using Imperial Travel, the software is going to ask about the personal information and preferences of the other person.

You must have permission from those other persons before providing their personal data and trip preferences

1.     Rights and purposes

Under the provisions of the Data Protection Act, we inform you that the completion of forms by the user is voluntary, although the failure to complete the required fields limits the access or use of the Service.

Personal information that users gives us are automatically incorporated and in the files owned by Imperial Travel for future user request in order to meet all their needs, also to keep in touch with them via e-mail, to ask about the activity of the service and their services.

The User is allowed in every moment to perform its access rights, rectify or cancel their Personal Information sending an e-mail to imperial@travel.si

Imperial Travel respects the confidentiality of the data collected in the file, and makes use of it in accordance with the purpose, to fulfil its obligation of custody and to take all necessary measures to prevent alteration, loss, or unauthorised access data, in accordance with the provisions of Royal Decree 1720/2007, of December 21, approving the Regulations implementing the data Protection Act is approved

To delete a User in Imperial Travel, you have to contact with imperial@travel.si

1.     Minors

The service is focused on adults with full legal power to make use of the system. Minors are not authorised to use the Service. If Imperial Travel requires a User accreditation of age, and it is not satisfactory, Imperial Travel reserves the right to terminate and cancel this user data. If the Service discovers any user who is a minor, this account is going to be closed immediately as its Personal and No Personal information deleted

1.     Use of data

Imperial Travel is going to use data of its users for commercial, impersonation, operational and statistical reasons

In this sense, we use the collected information to offer requested products and services; send confirmation and updates on your trip; manage your account; communicate with you in general; answer your questions and comments; prevent potentially prohibited or illegal activities and enforce our terms and conditions.

Imperial Travel is going to use the user’s e-mail for the followings reasons, that the users accepts:

Sending newsletters, the User can cancel this service at any time.

Notifies service questions or user (for example, reset password)

Notify misconduct and, if necessary, report the suspension or withdrawal of the User account.

By accessing or using the service, user explicitly agrees to receive these emails, but may unsubscribe: a) specified in any communication link is sent via email or; b) sending an email to imperial@travel.si.

However, the user may not unsubscribe from our correspondence determined as messages concerning your account, the same security issues or the terms and conditions of service

Imperial Travel may also use the Personal user Information as anonymous data to show to third parties. You can also share statistics and demographic information about users and their use of the Service with third parties, but none of this will enable those third parties to identify a user.

1.     Services suppliers and others.

There are others who manage part of the Service.These others are obligated by Imperial Travel to comply this Policy Privacy as applicable to them and also they must have their own. However, Imperial Travel will not be responsible for compliance with this policy. In some cases, Imperial Travel could share, use, preserve or disclose the Personal Information to other, of non-aggregated form.

To provide the Service

1.     Suppliers, as hotels providers, airlines or activities providers are used to compose the trip. In Imperial Travel, all the services are provided by a third party provider and they are described as them. We recommend that to examine the privacy policy of every other who provides the service. Please note that these suppliers also may contact you as necessary to obtain additional information.

2.     Third party suppliers which provide services, including the processing of credits cars, commercial analytics, customer service or marketing. are able to collect and have access to the necessary information to act their functions, but they have no power to share or use this information for others ends.

To cooperate with competent authorities

1.     We though that is currently necessary to satisfy every law or legal process from all around the world and we believe that if we do it our responsibility will be diminished. In any case, we only provide the information required.

2.     We believe that this kind of actions are appropriated to comply with the terms and conditions of Imperial Travel, including any investigation of possible violations of them

3.     If its necessary to detect, prevent or otherwise address and prosecute fraud, security or technical issues related to Imperial Travel

4.     If this action is according to protect the rights, property or security of Imperial Travel, employers and users.

5.     We believe it is reasonably necessary to satisfy any law or on its own initiative or at the request of third parties who prove a legitimate interest.

In every way, if Imperial Travel is part of a fusion, acquisition or another transaction which is related with the sale of all or some of its assets or securities with voting rights, User information, including Personal Information obtained through the Service, may be included in the transferred assets or securities. If this happens, your personal information will remain subject to this Privacy Policy.

7- Security measures

Imperial Travel takes all necessary technical and organisational measures to protect the security and integrity of personal information against unauthorised access and against alteration, loss or accidental destruction

Thus, sending a data submission made by the user through the Service, for example when the payment is protected by techniques of electronic security in the network. Also, the information provided and stored in the databases of Imperial Travel is also protected by security systems that prevent access to them by unauthorised third parties

Imperial Travel makes its best efforts to provide the most updated for the effectiveness of these safety systems. In addition, Imperial Travel stores Personal Information for as long as the rules allow, and periodically destroys it if no longer needed

Provider cannot guarantee the absolute security of personal information, so the user must collaborate and use at all times and common sense on the Personal Information Publishing

The user must be aware that publishing the data will be its own responsibility. Imperial Travel cannot guarantee that the published information will not be seen by unauthorised persons. You understand and acknowledge that, even after disposal, Personal Information may remain visible in cache or if other users have copied or stored Information

8- Changes of the Privacy Policy

We may update this Privacy Policy in the future.

We will inform you about material changes to this Privacy Policy by sending a notice to the email address you gave us and by placing a notice in a prominent location on our website

9- Contact

If you have questions about this Privacy Policy contact us at:

E-mail: imperial@travel.si

Phone: +386 80 48 88 35

In addition, you can communicate directly with the travel provider phone number or address provided on your travel itinerary

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